As summer approaches, many of us begin planning holidays, weekends away, or simply long days out enjoying the sunshine. But what about your furry, feathered, or scaled companions? Finding the right pet sitter is essential to ensure your pets are happy, healthy, and safe while you are away. Whether you're new to pet sitting services or looking to upgrade from a casual arrangement, here are some key things to look for when choosing the right sitter for your beloved animals this summer.
Licensing and Insurance
First and foremost, any professional pet sitter should have the appropriate insurance. This typically includes public liability, as well as cover for the care, custody and control of the animals in their care. If they offer home boarding or daycare from their own premises, they must be licensed by the local authority under UK law. Don’t be afraid to ask for proof, a trustworthy sitter will be happy to share this.
Experience with Your Pet Type
Not every pet sitter is experienced with every type of animal. If you have cats, rabbits, reptiles or birds, make sure the sitter is familiar with their unique needs. Likewise, older pets, those with behavioural issues or specific medical needs require a sitter who understands and can confidently manage their care.
Reviews and References
Take time to check out their reviews. Whether it's on Google, Facebook, or specialist pet care platforms, testimonials from other pet owners can give you real insight into their reliability, attitude, and the overall experience. You can also ask for direct references, a reputable sitter won’t hesitate to provide these.
Meet and Greet
A professional pet sitter will always offer a meet and greet before accepting a booking. This gives you a chance to assess how they interact with your pet, discuss your pet’s routine and needs, and ask any questions. It's also a chance to see whether your pet is comfortable with them. After all, your pet’s happiness is the top priority.
Emergency Procedures
Emergencies can happen even with the best planning. Ask the sitter about their emergency protocols. Do they have a pet first aid qualification such as the iPET Network Level 2 Award in Canine First Aid? Are they familiar with your vet and how to transport your pet in case of illness or injury? The more prepared they are, the better for everyone involved.
Contracts and Policies
Professional pet sitters will have a clear contract outlining what’s included in the service, emergency contacts, key collection details, and payment and cancellation policies. This protects both parties and avoids any miscommunication.
Communication While You're Away
Ask how they plan to keep in touch. Many sitters offer daily photo updates, messages or even video check-ins. Knowing your pet is safe and content while you're away can make your time apart a lot less stressful.
Routine and Enrichment
Pets thrive on routine. A good sitter will follow your pet’s usual feeding, walking, and play routines as closely as possible. Ask how they plan to enrich your pet's time with them, whether it’s interactive play, enrichment toys, or quiet companionship.
Contingency Plans
What happens if your sitter becomes unwell or experiences an emergency themselves? A reliable sitter will have backup arrangements in place, someone equally qualified who can step in if needed.
Hot Weather Care
With rising summer temperatures, it’s vital that your sitter knows how to prevent heatstroke and keep your pets cool. Ask about their protocols, do they avoid midday visits for dog walks? Will they ensure access to shade, fresh water, and keep high-energy play to a minimum?
Qualifications and Training
Would you leave your child with an unqualified babysitter? The same goes for your pets. A professional sitter should be able to demonstrate knowledge of animal care through formal training or qualifications.
Look for sitters who have completed:
• iPET Network Level 3 Award in Dog Walking and Pet Sitting
• iPET Network Level 2 Award in Canine First Aid
• Courses in animal behaviour, welfare or nutrition such as the iPET Network Level 2 Award in Canine Health, Care and Behaviour.
This not only shows their dedication to the role but also gives you peace of mind that they understand how to handle a wide range of situations.
Are you looking to become a trusted pet sitter? Or maybe you are currently a pet sitting professional and looking to upskill your knowledge and qualifications. At critters academy we offer a range of Ofqual regulated, accredited qualifications that are internationally recognised such as those mentioned. Use code CRITTERS10 at checkout for 10% off.